A guide from Prose to help you identify warning signs when evaluating marketing talent
Communication Red Flags
Initial Contact & Response
- Delayed responses (>48 hours) without explanation
- Generic responses that don't address your specific questions
- Excessive spelling or grammar mistakes in written communications
- Overly casual tone inappropriate for professional settings
- Uses industry jargon excessively without clear explanations
Interview Process
- Unable to clearly explain past marketing strategies and results
- Vague or evasive when discussing specific metrics from previous work
- Interrupts frequently or doesn't listen actively
- Unable to articulate thoughts in a structured manner
- Talks negatively about all previous clients or employers
- Cannot explain how they handled a marketing challenge or failure
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Portfolio & Experience Red Flags
Work Samples
- Unable or unwilling to share examples of past work
- Portfolio pieces lack variety or depth
- Cannot explain their specific role or contribution to shared projects
- Work samples show inconsistent quality or outdated approaches
- Case studies lack specific metrics or measurable outcomes
- Portfolio contains obvious examples of plagiarism or template usage without customization
Experience Claims
- Job history shows frequent job changes without clear progression (every few months)
- Significant unexplained gaps in employment history
- Inflated titles that don't match described responsibilities
- Claims expertise in too many unrelated marketing disciplines
- Cannot provide specific examples when asked about experience with particular tools or platforms
- References are all personal connections rather than professional contacts
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Technical & Knowledge Red Flags
Marketing Fundamentals
- Unable to articulate basic marketing principles or frameworks
- Lacks understanding of customer journey or sales funnel concepts
- Cannot explain the difference between marketing tactics and strategy
- Shows no interest in target audience needs or behavior
- Focuses entirely on tactics without connecting to business objectives
Channel-Specific Knowledge
- Claims expertise in social media but is unfamiliar with current platform features or algorithms
- Discusses SEO without understanding recent Google updates or ranking factors
- Email marketing knowledge limited to "blast" approaches without segmentation strategy
- Content marketing approach lacks depth beyond "posting regularly"
- PPC experience doesn't include understanding of targeting, testing, or optimization
Analytics & Measurement
- Cannot name specific analytics tools they've used
- Unable to explain how they measure marketing success
- Dismisses the importance of data-driven decision making
- Unfamiliar with basic marketing metrics relevant to their claimed specialties
- Cannot explain how they've used data to optimize campaigns
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Professionalism & Work Style Red Flags
Professional Conduct
- Arrives late to interviews or meetings without notice
- Inappropriate dress or presentation for interviews (significantly misaligned with industry norms)
- Displays negative attitude or complains excessively
- Checks phone or appears distracted during discussions
- Unprepared for scheduled meetings (hasn't researched your company, etc.)
Working Approach
- Unwilling to adapt to your company's tools or processes
- Resistant to feedback or defensive when discussing potential improvements
- Unclear about their working hours or availability
- Unable to explain their project management approach
- Unwilling to sign standard contracts or agreements
- Demands unusual payment terms (excessive upfront payment)
Cultural Fit
- Dismissive of your business goals or target audience
- Values misaligned with your company's mission or approach
- Shows disinterest in your industry or product/service
- Unable to collaborate or consider alternative viewpoints
- Communication style persistently clashes with your team's needs
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Deliverables & Reliability Red Flags
Project Planning
- Provides vague timelines without specific milestones
- Unable to break down marketing projects into concrete deliverables
- Makes unrealistic promises about results or timelines
- Cannot clearly explain their work process or methodology
- Unwilling to document agreements about scope and deliverables
Past Performance
- References report missed deadlines or incomplete deliverables
- History of scope creep or unexpected cost increases
- Unable to provide examples of successful project completion
- References mention communication issues or disappearing acts
- No structured approach to reporting progress or results
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Ethical Considerations
Marketing Ethics
- Suggests "black hat" or manipulative marketing tactics
- Dismissive of privacy concerns or compliance issues (GDPR, CCPA, etc.)
- Proposes misleading claims or approaches
- Unwilling to consider ethical implications of marketing strategies
- History of questionable content or campaigns
Business Practices
- Unclear or evasive about pricing structure
- Unwilling to provide references when requested
- Has pending legal issues related to past work
- Cannot verify claimed certifications or credentials
- Signs of misrepresentation on resume or in portfolio
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Final Assessment Questions
After evaluating a marketing candidate, ask yourself:
- Did the candidate demonstrate a clear understanding of your business needs?
- Were they able to articulate how their skills specifically apply to your challenges?
- Did they ask thoughtful questions about your business and objectives?
- Have they shown evidence of delivering measurable results in the past?
- Do their communication style and work approach align with your team's needs?
- Did they follow through on all commitments during the hiring process?
- Are there any red flags that couldn't be satisfactorily explained?
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Using This Checklist
This checklist is designed as a screening tool, not as an absolute judgment. Consider these points:
- A few minor red flags may not disqualify an otherwise strong candidate
- Multiple red flags in the same category warrant deeper investigation
- Trust your instincts but verify with references and work samples
- Some red flags may be explained by cultural differences or special circumstances
- Use this checklist as a conversation guide, not just as a silent evaluation tool
Remember that the best marketing talent for your business combines technical skills, industry understanding, communication ability, and compatible work style.